Privacy Policy for Plushy Stories

1. Introduction

Welcome to Plushy Stories ("we," "our," or "us"). We are committed to protecting your privacy and the privacy of your children. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application Plushy Stories (the "App").

Please read this Privacy Policy carefully. By accessing or using the App, you acknowledge that you have read, understood, and agree to be bound by all the terms outlined in this Privacy Policy. If you do not agree with our policies, please do not access or use our App.

2. Information We Collect

2.1 Information You Provide to Us

We may collect the following types of information:

• Account Information: When you create an account, we collect your email address and password.
• User Content: Photos of plush toys that you upload to the App for story generation.
• User Preferences: Age group settings, language preferences, and story theme selections.
• Optional Information: Name, age of the child (for age-appropriate content), and other information you choose to provide.

2.2 Information Automatically Collected

When you use our App, we may automatically collect:

• Device Information: Device type, operating system, unique device identifiers.
• Usage Data: How you interact with our App, including features used and time spent.
• Log Data: Error reports, App performance data.

2.3 Information from Third Parties

We may receive information about you from third parties, such as:

• Authentication services if you choose to sign in through a third-party provider.
• Analytics providers to help us understand App usage.

3. How We Use Your Information

We use the information we collect to:

• Create and maintain your account
• Process and analyze uploaded plush toy images to generate personalized stories and illustrations
• Improve and optimize our App and services
• Respond to your inquiries and provide customer support
• Communicate with you about App updates, new features, or promotional offers (with your consent)
• Ensure the security and functionality of our App
• Comply with legal obligations

4. Children's Privacy

Our App is designed for use by parents and their children. We comply with the Children's Online Privacy Protection Act (COPPA) and similar regulations worldwide. We do not knowingly collect personal information from children under 13 without verifiable parental consent.

Parents can review, edit, or request deletion of their child's information at any time by contacting us at plushystoriesapp@gmail.com.

5. Data Storage and Security

5.1 Data Storage

User content, including uploaded images and generated stories, is stored:

• Locally on your device for offline access
• On our secure servers (for premium users with synchronization features)
• In our Supabase database for online synchronization

5.2 Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, accidental loss, or destruction. However, please be aware that no method of electronic transmission or storage is 100% secure.

6. Data Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

• Service Providers: With third-party vendors who help us operate our App (e.g., cloud storage providers, AI processing services).
• Legal Requirements: When required by law, legal process, or government request.
• Business Transfers: In connection with a merger, acquisition, or sale of assets.
• With Your Consent: In other cases with your explicit consent.

All service providers are contractually obligated to use your information solely as necessary to provide their services to us and in compliance with applicable privacy laws.

7. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

• Access to your personal information
• Correction of inaccurate or incomplete information
• Deletion of your personal information
• Restriction or objection to processing
• Data portability
• Withdrawal of consent

To exercise these rights, please contact us at plushystoriesapp@gmail.com.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We ensure appropriate safeguards are in place to protect your information when transferred internationally.

9. Retention of Information

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last Updated" date. We encourage you to review this Privacy Policy frequently to stay informed about how we are protecting your information.

11. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: plushystoriesapp@gmail.com
Contact Person: Christopher Arm

For EU/EEA users, our Data Protection Officer can be contacted at plushystoriesapp@gmail.com.

12. Legal Basis for Processing (EU/EEA Users)

For users in the European Economic Area (EEA), we process your personal information based on the following legal grounds:

• Performance of our contract with you
• Our legitimate interests
• Compliance with legal obligations
• Your consent, where applicable

You have the right to lodge a complaint with your local data protection authority if you believe our processing of your personal information does not comply with applicable law.